Welcome to Qacelio.com. These Terms and Conditions govern your use of our carpet and upholstery cleaning services and website. By accessing our website or utilizing our services, you acknowledge and agree to be bound by these terms. Please read them carefully.
Throughout these Terms and Conditions, the terms "we", "us", "our", and "Qacelio" refer to Qacelio.com. "Service" refers to carpet and upholstery cleaning services provided by Qacelio. "You" refers to the individual accessing this website and/or receiving our services.
Qacelio provides professional carpet and upholstery cleaning services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
When using our services, you agree to:
While we strive for excellence, you acknowledge that:
Appointments are confirmed upon scheduling. Cancellations must be made at least 24 hours before the scheduled service time. Late cancellations or no-shows may incur a cancellation fee of up to 50% of the scheduled service cost.
Payment is due upon completion of services unless prior arrangements have been made. We accept various payment methods as specified on our website. Prices are subject to change without notice, but confirmed bookings will be honored at the quoted price.
All content on Qacelio.com, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Qacelio or its content suppliers and is protected by international copyright laws. Unauthorized use, reproduction, or distribution of this content is prohibited.
To the maximum extent permitted by law, Qacelio shall not be liable for:
Our liability is strictly limited to redoing the specific service or refunding the amount paid for that service.
We guarantee our workmanship for 48 hours after service completion. If you are not satisfied, contact us within this period, and we will return to address your concerns at no additional cost. This guarantee does not cover new stains or soiling occurring after our service.
Your privacy is important to us. Any personal information collected will be used only for service delivery and communication related to our services. We do not sell or share your information with third parties except as required for service fulfillment or by law.
Any dispute arising from these terms or our services shall first be addressed through good-faith negotiation. If resolution cannot be reached, disputes shall be resolved through binding arbitration under the rules of the appropriate legal jurisdiction where Qacelio operates, with proceedings taking place in that jurisdiction.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Qacelio primarily operates, without regard to its conflict of law provisions.
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the modified terms.
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.
Last updated: December 2023